Shipping policy
Shipping Policy 🚚📦
Shipping Destinations 🌎
We currently ship to addresses within the United States and Canada 🇺🇸🇨🇦. We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories at this time 🚫.
Order Processing 📅
All orders are processed during standard business hours, Monday through Friday, excluding public holidays 🎉. Orders placed outside of business hours will be processed on the next available business day. We reserve the right to delay processing in the event of high order volumes, inventory verification requirements, or other operational circumstances ⏳.
Shipping Methods & Carriers 🚛
We work with a selection of reputable carriers to fulfill shipments across North America. The available shipping methods and associated rates will be displayed at checkout based on your delivery address and order details 💻. Carrier selection is at our discretion and may vary depending on the destination and nature of the order.
Shipping Rates 💰
Shipping rates are calculated at checkout based on the destination, package weight, and dimensions ⚖️. Any applicable taxes or duties for shipments to Canada are the sole responsibility of the recipient and are not included in the shipping rate displayed at checkout.
Order Tracking 🔍
Once your order has been dispatched, a shipping confirmation email containing your tracking information will be sent to the email address provided at checkout 📧. Please allow up to 24 hours for tracking information to become active in the carrier's system.
Customs & Import Duties (Canada) 🛃
Orders shipped to Canada may be subject to customs duties, taxes, and import fees imposed by the Canadian government. These charges are the responsibility of the recipient and are not collected or remitted by us. We recommend consulting the Canada Border Services Agency (CBSA) for further information regarding applicable fees 📜.
Damaged or Lost Shipments ⚠️
If your order arrives damaged or is confirmed lost by the carrier, please contact us promptly with your order number and relevant documentation 📝. We will work with the carrier to investigate and resolve the matter in a timely manner. We are not responsible for delays, losses, or damages caused by the carrier once the shipment has been dispatched.
Address Accuracy 📮
It is the customer's responsibility to ensure that the shipping address provided at checkout is complete and accurate. We are not liable for orders that are delayed, undeliverable, or lost due to an incorrect or incomplete address. Additional shipping charges may apply for orders that require re-routing or re-shipment.
Policy Updates 📝
We reserve the right to amend this Shipping Policy at any time. Any changes will be effective immediately upon publication on this page. Continued use of our website following any such changes constitutes your acceptance of the revised policy ✅.